A MESSAGE FROM OUR CEO

A MESSAGE FROM OUR CEO  |  FAQs

March 31st, 2020

Dear Valued Guest, 
 
Safety is a Shared Responsibility.  
 
As we’re now being advised that the crisis conditions and shelter-at-home orders will continue at least through the month of April, I want update you on some additional safety measures we’ve added into our stores pertaining to SOCIAL DISTANCING.

It is imperative that you stay 6-feet away from our associates and other guests while shopping.  To make this easier we’ve enacted a few new protocols including:

  • Limiting Store Occupancy to 30%: We are now limiting the number of customers permitted in the store at one time to 30% of the store’s normal maximum capacity. Since a few of our stores have dual entrances, this will necessitate closing one of the entrances so we can better monitor the number of guests entering and exiting. 
     
  • One Person Per Household: We’re now asking all of you to limit the number of people who enter the store at one time, to one person per household whenever possible.
     
  • Tape on Floor & Arrows on Floor Directing Traffic: We’ve added visual reminders to the floors, so that you will stand six feet away from each other. In select stores we’ve also added one-way shopping aisles marked by yellow arrows on the floor. Keep an eye out for these. 
     
  • PlexiGlass Shields: We’ve installed PlexiShields at all registers and customer service desks in all stores.
     
  • In-Store Announcements: We’re now making frequent announcements over the store public address system reminding you to keep your 6-foot distance from other people in the store. 

We are doing everything possible to keep our Kings Community safe. Please do your part. It means the world to our Associates. And me.

 
All my best,

Judy Spires

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